Research has shown that a well delivered 1-on-1, between a manager and a team member, can increase employee retention by up to 67%.
Here’s the recipe for the ultimate 1-on-1 🍯:
For Team Leads
🔁 Make it weekly.
⌚ Make it between 20-30 minutes long.
🧠 Ask these questions:
1. What did you enjoy at work last week?
2. What did you dislike at work last week?
3. What are you focusing on this week?
4. How can I help?
👂 Listen more than you talk.
😊 Make sure they enjoy at least 20% of their work. Question1️⃣ helps a lot with this.
📒 Make 1-on-1s part of a Team Lead’s job description.
⬇️ Reduce the number of responsibilities a Team Lead has so they can focus on getting to know their team extremely well.
🥇 Aim for a ratio of 1:5. 1 Team Lead to every 5 employees.
Taking these steps not only improves retention but can also increase the number of fully engaged employees at work by 77%.
The research for this Beating Burnout top tip was taken from the HBR publication: “Designing Work That People Love.”