Research has shown that a well delivered 1-on-1, between a manager and a team member, can increase employee retention by up to 67%.
Hereβs the recipe for the ultimate 1-on-1 π―:
βFor Team Leads
π Make it weekly.
β Make it between 20-30 minutes long.
π§ Ask these questions:
β1. What did you enjoy at work last week?
2. What did you dislike at work last week?
3. What are you focusing on this week?
4. How can I help?
π Listen more than you talk.
π Make sure they enjoy at least 20% of their work. Question1οΈβ£ helps a lot with this.
βFor Companies
π Make 1-on-1s part of a Team Leadβs job description.
β¬οΈ Reduce the number of responsibilities a Team Lead has so they can focus on getting to know their team extremely well.
π₯ Aim for a ratio of 1:5. 1 Team Lead to every 5 employees.
Taking these steps not only improves retention but can also increase the number of fully engaged employees at work by 77%.
β
The research for this Beating Burnout top tip was taken from the HBR publication: βDesigning Work That People Love.β